Season Tickets

[purpletrousers]

I do wonder if some point the club might put a cap on how many times you can transfer or resell, but I've not heard any talk of that.

I think it's in the Ts&Cs limited to 5...

In the ticketing regs introduced summer 23

In the list of ‘offences’

Passing on a home match ticket or a season ticket without re-assigning this to the correct named use

It didn’t mention a limit

- If a season ticket holder cannot attend a game, they can i) re-sell their seats back to the club on a match-by-match basis via the resale scheme. Or ii) re-assign their season ticket seat to the named individual attending in their place. Please note, this can only be transferred to a close friend or family member as it is the season ticket holder’s responsibility that a known individual will be occupying that seat. This can be done by calling our ticket office, emailing ticketsales@avfc.co.uk or messaging us on @AVFCSupport on Twitter; the latter two options are available provided no payment is required to upgrade a concession ticket.

I’ve a feeling there was a limit mentioned for resales, possibly not passing on for free, anyone got access to new or old terms & conditions?

[astonvilla82]

Been struggling to renew my seat.
It now says seat is already occupied, please ring ticket office.

Only to be told we are busy, then promptly cut me off.

Not even in a queue 🤣🤣

Wonder if I have been moved,

Currently in Lower Holte L5

Not impressed at the moment.

Anyone else in this area having issues?

Exactly the same problem. Might give it a week until it settles down.

Thanks, Levico.

I get exactly the same message for B5.

Considering the club takes needs to take payments on a regular basis, the website is incredibly poor in its design and functionality.

Had the same problem yesterday, maybe log out of your account and log back in may help

[Behind Bluenose Lines]

Managed to get the renewal details up on my phone: I'm confused.

I'm given the option to enrol in the Champions League Cup Scheme and I need to register my card details.I'm assuming that they will take the payment automatically when the tickets become available. Problem is, I'm not sure if I can afford all of these home games. Should I still enrol anyway so I can have the option of taking up the ticket or not when it becomes available?

Help!

No.

You'll still get an option to buy your own seat on a game-by-game basis.  This is just a way of the tickets being automatically purchased.

That's a relief. Thanks, chrisw1!

[Behind Bluenose Lines]

Managed to get the renewal details up on my phone: I'm confused.

I'm given the option to enrol in the Champions League Cup Scheme and I need to register my card details.I'm assuming that they will take the payment automatically when the tickets become available. Problem is, I'm not sure if I can afford all of these home games. Should I still enrol anyway so I can have the option of taking up the ticket or not when it becomes available?

Help!

I thought that if you enrol, you have to take the ticket and no refund option?

That's what I originally thought, so I thought I'd post in this thread to double check.

[simboy]

I'm fine with the digitisation of everything but our Season Tickets.  Anybody tried to get the tactile Season Card yet? What, if any are the pitfalls?

I have asked them about this. Not sure some employers will be happy with a downloaded season ticket on their devices?

[Risso]

I'm fine with the digitisation of everything but our Season Tickets.  Anybody tried to get the tactile Season Card yet? What, if any are the pitfalls?

I have asked them about this. Not sure some employers will be happy with a downloaded season ticket on their devices?

Surely even if you get a mobile phone with work you'd still have your own one as well?

[LeeB]

I'm fine with the digitisation of everything but our Season Tickets.  Anybody tried to get the tactile Season Card yet? What, if any are the pitfalls?

I have asked them about this. Not sure some employers will be happy with a downloaded season ticket on their devices?

Surely even if you get a mobile phone with work you'd still have your own one as well?

I didn't bother for a few years.

[astonvilla82]

Managed to get the renewal details up on my phone: I'm confused.

I'm given the option to enrol in the Champions League Cup Scheme and I need to register my card details.I'm assuming that they will take the payment automatically when the tickets become available. Problem is, I'm not sure if I can afford all of these home games. Should I still enrol anyway so I can have the option of taking up the ticket or not when it becomes available?

Help!

I thought that if you enrol, you have to take the ticket and no refund option?

That's what I originally thought, so I thought I'd post in this thread to double check.

That's impression I got,sign up now, but no refund if you can't attend, happened last season with my conference league ticket, just as easy to purchase on a match by match basis surely

[ChicagoLion]

What a surprise, they are including a Champions League Cup Scheme.
Pretty sure someone was adamant this would not happen.

[amfy]

I asked last season if there was a limit on the number of times you could ask the club to transfer your ST to friends and family and the response was that there is no limit at the moment but that this could change at some point in future with the ST waiting list as it is.

This actually makes sense in terms of the ST waiting list because under the current system you could technically just pass your whole  ST on by default using the current system without breaking any rules, enabling the person you’ve passed it to to ‘queue jump’ in practice.

Still this season is not the time they’ve put a lid on it. Let’s see what the limit is when they come up with it. Could affect long distance fans like me who struggle with stupid KO times.

[VillaTim]

You can still sell it back to the club, but you only get 80% back (if it sells).

[Risso]

What form will the digital card take, can you not just take a screenshot of the barcode and send it to somebody?

[sid1964]

I have a work mobile phone but no personal mobile - if i tried to download my season ticket to my works phone, it would probably be classed as a disciplinary offence.

[Risso]

I don't understand just having a work one. I wouldn't want all of my personal stuff on a work device, and obviously it belongs to somebody else and you have to respect their rules. Very odd behaviour.

[dalians umbrella]

What form will the digital card take, can you not just take a screenshot of the barcode and send it to somebody?

The barcode constantly changes